Terms of Service

These terms govern use of the menu assistant and dashboard provided by Diginetics Ltd ("Gustu"). By using the service you accept them.

What the service is

Gustu provides an AI assistant that answers guest questions using menu data supplied by the restaurant, and a dashboard that reports aggregate insight to the restaurant. Gustu is not an ordering, payment or reservation system and does not replace a POS.

Accuracy of menu data

Menu content, prices, ingredients and allergen information are supplied by the restaurant and are the restaurant's responsibility. Gustu processes and presents that data; it cannot guarantee that it is current or correct. The restaurant is responsible for updating it when the menu changes.

Allergen and health notice

Allergen and dietary information given by Gustu is for information only and is not medical advice. If you have a serious allergy, always confirm with restaurant staff before ordering. Cross contamination in a kitchen is always possible and cannot be determined from menu data. The assistant is designed to refer guests to staff when it is not certain.

Nature of AI answers

Answers are produced by large language models and may contain errors. Recommendations are suggestions. The restaurant retains control through the dashboard and can influence answers by editing its menu.

Restaurant obligations

• Keep menu data current and accurate.
• Verify allergen information with the kitchen.
• Protect account credentials and report unauthorised use.
• Use the service in compliance with applicable law.

Subscription, fees and cancellation

Paid plans are billed in advance monthly or annually. You may cancel at any time; cancellation takes effect at the end of the current billing period. Terms applying to pilot and promotional periods are communicated separately in writing.

Availability

We make reasonable efforts to keep the service available but do not guarantee uninterrupted operation. Planned maintenance is announced in advance. We are not responsible for outages originating with third-party providers.

Limitation of liability

To the extent permitted by law, Gustu's total liability is limited to the subscription fees you paid in the 12 months before the claim arose. We are not liable for indirect damages, loss of profit or loss of data. This limit does not apply in cases of intent or gross negligence.

Intellectual property

The software and interface belong to Gustu. The restaurant's menu content, brand and imagery belong to the restaurant; Gustu uses them only to provide the service.

Governing law

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul have jurisdiction.

Questions to hello@gustu.ai.