Ordering and order tracking
From choosing a dish to placing an order
Guests order the dish they chose from the table; floor and kitchen follow each order's status on one screen.
Guests ask freely. Gustu answers in their language and recommends dishes from your menu. You discover what your tables are looking for through aggregate reports.
Free during the pilot · We do the setup · Guests install nothing


One QR does two jobs. Guests say what they like and what they avoid, and find a dish that fits, with the reason. You see that demand as aggregate figures, never tied to a person.
Illustrative guest question
“I want something light. What would you recommend?”
Gustu knows your menu and explains why each dish fits. The guest can carry on with another question.
Conversations become aggregate insights. See which preferences stand out and which questions keep coming up.


Gustu handles the questions your staff answer at every table, every night. Answers come from what your menu says, and it never invents what isn't there.

Illustrative English conversation · Guests can ask in their own language
Could you help me choose something light?
Of course. Tell me what you enjoy, and I’ll help you explore the lighter options on this menu.
Guests speak naturally in their own language. Gustu replies in that language, without a translation step or chat language settings.
Gluten-free, vegan, a nut allergy: it picks out suitable dishes from the tags on your menu, and sends guests with serious allergies to confirm with the kitchen.
“Something spicy, but not too heavy.”
Light or hearty, spicy or sweet? It matches each dish's spice, sweetness and flavour details to how the guest describes what they want.
Tagged gluten-free, light and good for sharing.
Each suggestion explains why it fits and offers dishes from your menu that go with it. The guest carries on with one tap.
Tap the microphone, say the question, read the answer. No typing at a busy table.
Answers come only from your menu. It never recommends a dish you don't serve or invents an ingredient.
Conversations are sorted into topics and counted in aggregate; guests give no name, phone number or email. The weekly report shows which preferences are rising and which requests your menu can't meet.
What guests wanted that your menu doesn't offer, with how often it came up.
Vegan, gluten-free, light, hearty: how often each preference comes in.
Which categories and dishes draw the most interest.
When guests turn to the menu most.
How many of the guests who scan go on to talk to the menu.
Every Monday: a summary and a to-do list, also as a PDF.

A guest who can't choose orders what they already know, or waits for a server. Gustu suggests a dish that fits, says why, and shows what goes with it. And you decide what to add to the menu from real demand, not guesswork.
“What would go well with this dish?”
One question opens up another part of the menu. Gustu explains suitable pairings; the guest makes the choice.

Every recommendation comes with a matching dish or dessert from your menu. The add-on your staff forget on a busy night gets offered at every table.
Guests ask without waiting for a server, so your team spends less of the night explaining the menu table by table.
Guests ask about unfamiliar dishes in their own language, understand the ingredients and flavours, and choose with confidence.
What guests look for and can't find builds up in your report, so you know what the next dish should be.
We haven't measured the revenue effect yet. Once POS integration ships we'll count orders that came from a recommendation; until then, this page shows no revenue figure.
one branch, continuous service
across all conversations
each with 10+ conversations
out of 142 conversations
Source: an unnamed pilot restaurant, 1–31 August 2026. Captured 17 September 2026. Figures count conversations, not people.
We take your menu, structure it and publish it with your logo and colours. With more than one branch, each branch's menu and QR codes are managed separately.

Share your menu with us. We structure your dishes and prepare a menu that fits your brand; you approve it before it goes live.
Table 12
Scan to ask
A QR is generated for every branch and table. Guests install nothing and sign up for nothing.
Weekly report

Conversations are grouped into topics. Your weekly report is ready every Monday.
Free for the pilot · we do the setup · leave whenever you like
Features we're developing with our pilot restaurants. We don't give dates; when they're ready, Founding Restaurants try them first.
Today
Menu assistance in the guest’s language and owner insights
Next steps
From choosing a dish to placing an order
Guests order the dish they chose from the table; floor and kitchen follow each order's status on one screen.
Bring your menu and operations into sync
Menu, prices and stock stay in sync with your POS, so a sold-out dish is never recommended.
A welcome in the guest's own language
Reservation requests are handled in the guest's language and answered against your availability.
Everything your guests touch is free, at every branch. The paid plan opens the owner's side: demand and preference reports, the weekly report and branch comparison.
Free
$0
every branch · no time limit
Everything your guests touch.
Fair use: 1,500 conversations per location per month.
Signature
$100
per branch · per month
Everything the owner sees.
Fair use: 5,000 conversations per location per month.
Group
Quote
more than 10 locations · one quote
One contract for the whole group.
Fair use negotiated against your traffic.
No setup fee. Every plan is free for the duration of the pilot.
Founding Restaurant places are limited. Try the live demo first; if it fits, apply and we'll do the setup.
No app. No login. Free for the pilot period.